The Nisqually Red Wind Casino has partially reopened following a cybersecurity incident. Certain services are still unavailable, but guests can access slots, tables, and limited food and beverage options.
Nisqually Red Wind Casino Partially Reopens After Cybersecurity Incident
( Credit to: Theolympian )
The Nisqually Red Wind Casino, located on the Nisqually Reservation along Yelm Highway Southeast in Thurston County, has partially reopened following a cybersecurity incident. The casino announced a temporary closure on Thursday, which extended into Friday morning.
In a Facebook post, the casino expressed appreciation for the patience of their customers as they worked diligently behind the scenes to restore all services. They also hoped that their customers' luck would be better than the unfortunate events of the past couple of days.
The exact nature and extent of the damage caused by the cybersecurity incident remains unclear. It is also uncertain whether any customer information was compromised. The casino has been asked for further details regarding the situation.
Some customers who commented on the casino's initial Facebook post reported being turned away by security when they tried to visit the casino. As of Friday, the casino's official website was still unreachable.
Services Still Unavailable, but Guests Can Access Slots and Limited Food Options
The latest update from the casino indicated that certain services were still unavailable. These included ATMs, new club account sign-ups, check cashing, credit card and debit transactions, enrollment kiosks, and point at the pump/retail rewards. However, guests were still able to access services such as current free play offers, slots and tables, point earnings/points to cash at the machine, ticket redemption, keno and sports betting, and limited food and beverage options.
The Nisqually Red Wind Casino is working with a team of professionals to reopen fully as quickly as possible. They are dedicated to providing a safe and secure environment for their guests and ensuring that all missed offers will be honored at a later date.
As the casino continues to address the cybersecurity incident and restore all services, they look forward to welcoming their valued guests back to enjoy the full range of amenities and entertainment that the Nisqually Red Wind Casino has to offer.
